| The user presses the alert button on the back of their ID card holder. It is a covert security device that connects to a 24/7 centre using the mobile phone network. |
The response coordinator is able to listen to noise going on around the device. This may require an immediate response or for incidents of verbal abuse the digital recording is available. |
The response coordinator uses either pre-recorded messages or mobile phone tracking or on-line diary information to locate the threatened user. |
Depending on the severity of the incident the response is actioned. The Police, a private security company could be activated to support the user of the device. |